By JR on Wednesday, January 18, 2012
There have been multiple complaints against this firm, both in Australia and overseas. I would never hire from them
CURRENT affairs show Today Tonight is in legal hot water for the second time this month after a hire-car company claimed the program had falsely reported that it was ripping off customers by charging them for damage they had not caused.
Europcar has launched Supreme Court action against the Seven Network over a show that aired on January 5, which claimed the company was scamming drivers by leaving dents on cars for months and charging three or four different people for the same damage.
Today Tonight claimed "victims" in three states were charged hundreds or thousands of dollars for dents and scratches they had not caused.
According to a former employee, dubbed a whistleblower by the show, when a car came back with a minor scratch the customer would be charged more than $3000.
But Europcar said the claims had been "found to be baseless". Europcar is claiming the show maliciously published the false statements and is seeking damages.
Today Tonight's producer Craig McPherson said: "We are aware of the claim and we'll be defending it. Since the report we have received more complaints from Europcar customers, which we are investigating. We are preparing another story which Europcar is aware of."