The great majority of their vans were found to be unroadworthy by the Queensland government recently. The NT government is obviously less vigilant. Another vehicle-hire firm to avoid. There are a lot of crooks in the industry. I myself would only ever deal with one of the biggies -- such as Hertz.
TWO German backpackers have been left stranded in Darwin after their Wicked campervan broke down - and the company refused to give any money back. Luisa Heduschke, 19, and Kathrin Legermann, 20, had hired the colourful campervan for $2300 in Alice Springs last week to take it on a 17-day road trip to Darwin. "Every time we had to go through the tiniest bit of water the engine stopped and we had to wait on the side of the road for the van to get going again," Ms Heduschke told the Northern Territory News. "After 800km we had to refill all the oil, because it had run empty, but another 400km further on it was empty again."
The two backpackers rang the Wicked hotline to complain about the oil leak and were told to "bring the van to Darwin" so a Wicked mechanic could have a look at it. Instead of taking 17 days for their sightseeing trip across the Territory, the women spent just six days on the road, worried the car would stop "in the middle of nowhere". When they arrived at the Wicked depot in Darwin they said they were told they could give the car back if they were unhappy with it.
But when the women asked for their money back, after missing out on 11 of the 17 days they had paid for, they said they were told: "The policy is not to give money back when the van is returned early."
"Wicked ruined our road trip, took our car and kept our money - we can't even do something else because we don't have the money," Ms Heduschke said. Wicked spokesman Stephen Sealey was not available for comment.
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